If those steps don't help then I'll give you all possible solutions for Sound problems in order of priority, so please try any you've already tried again in order. Run this Flash tool in all browsers to make sure it's enabled properly and latest: If the problem is the same in another browser, then reset the browsers following this guide: Set the preferred browser as Default in Settings > Apps > Default Apps. It's easy to share bookmarks between all of them in their settings under Import Favorites from another Browser, and Firefox and Chrome let you sign in to save and/or sync your Favorites on any other device you sign into. I use Firefox, Edge and Chrome in that order of preference. I would have several browsers on your task bar so there's always one that's best for the task. What browser are you using? Try another browser. I'm Greg, an installation specialist, 10 year Windows MVP, and Volunteer Moderator here to help you.
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